FAQS

DO I NEED TO BE HOME FOR THE ESTIMATE OR TREE WORK?

Since many homeowners are at work during the day, we often provide our services without the customer being present.

IS THERE A BEST TIME OF YEAR FOR TREES TO BE PRUNED?

Pruning can be done any time of the year as long as no more than 25% of the living crown is being removed at one time.

HOW MUCH DO YOUR TREE SERVICES COST?

Each tree or group of trees is unique, so we price jobs by reviewing the accessibility of the tree, the size of the tree, the level of difficulty (are there power lines or other hazards involved), and the amount of work to be done on the tree.  Our estimator takes all of these factors into account when finalizing your proposal.  

IS CS TREE SERVICES INSURED?

Yes, CS Tree Services has General Liability and Workman’s Compensation policies of $2,000,000 and $1,000,000 respectively.  We also have an additional umbrella policy for expenses over those limits. These policies protect our customers and employees.  A copy of our insurance certificate is sent with each estimate we provide.

I THINK MY TREES AREN’T ACCESSIBLE BY A BUCKET TRUCK OR CRANE. CAN YOU STILL PROVIDE THE SERVICE?

Yes, the skill of the Arborist climber is one even a modern day tree company cannot function without.  We have multiple certified climbers on staff to deal with those “hard to get to” trees.  Valuable rigging techniques can also be utilized to make sure debris is lowered to the ground in a controlled manner.  Our estimator can advise you on the technical methods that can be used to access your trees. 

CAN YOU GIVE ME MULCH FROM MY TREES?

Absolutely, we generally chip into our trucks and then dump the chips wherever you request that is feasible.  Letting us know during the estimate process is nice but not necessary.  You can also request it on the day of the service. There is no added fee if you decide to keep your woodchips.

CAN I KEEP THE WOOD FROM MY TREES FOR FIREWOOD?

If you desire firewood to be left onsite we can do that.  Just let us know at the time the proposal is given so we can make a note of it. 

WHERE DOES THE WOOD GO?

It goes to one of these places: We leave the wood or wood chips with the customer by request, give it to a resident who has requested free wood chips, or the wood chips are sent to a biomass facility which burns the wood to produce energy.  Creating energy from waste wood such as this is a carbon-neutral method of energy production.

CAN I REQUEST FREE WOOD CHIPS IF I DON'T HAVE A TREE SERVICE DONE?

Yes. You can sign up on this GetChipDrop website and when a tree service is in your area with extra wood chips they will contact you for drop details. This will connect you not only to us but any other tree company who uses the site as a wood chip resource.

Awarded Consecutively
2008 – 2020

What Your Raleigh Neighbors Are Saying About Our Tree Service

Excellent
CS Tree Services Inc
5.0
Based on 165 reviews
CS Tree service came promptly and gave a fair estimate; Even though we were a smallish job for them, they worked us into the schedule quickly and did a great job. Most importantly, they made sure we were happy with the work before they left. Very professional, great to work with!!
Response from the owner:Thanks so much for the review. Very happy you guys chose CS. Please let me know if you ever need any more help. -Steven
10/10 recommend CS Tree Service. The recommendation to use this service came from neighbors and we couldn't have made a better decision. We had a tough job that required a crane, extensive stump grinding, and maneuvering in a small city back yard. We appreciated the easy and fast scheduling, great communication, very fair pricing, honesty, and great work. Steve and his whole crew are great people and we are so pleased. Thank you for helping us!
Response from the owner:Your job was a challenge, especially that meandering Magnolia stump. Glad we finally got that taken care off for you. Thanks again for your business! -Steven
Steven Kurtz came out to give me an evaluation of some trees and he was extremely knowledgeable and helpful. He assessed my tree issues and gave some great recommendations to help them in the future.
Response from the owner:More than happy to offer advice. Hopefully your trees will stay healthy for years to come. Just let me know if you think you have any tree issues in the future. -Steven
My experience with CS Tree Service was the Best. When Stephen came to give me a quote I thought more trees need to be removed; instead, he talked about the preservation of trees and only identified 2 trees for removal. He was very honest and insightful. The team who removed the trees, grinded multiple stumps and trenched my yard were courteous and professional. I highly recommend CS Tree Service. You won’t be disappointed!!
Response from the owner:It was a pleasure doing business with you guys. Thanks so much for the review! Always happy to stop back by your place if you need any more help in the future. -Steven
Not Just Trees.....But Cat Rescue Too! CS Tree Service has a climber named Chris who was amazing at rescuing our kitty from a branch 35 feet up. He came right away on a Sunday morning! He was efficient, compassionate and did an excellent job saving our baby. I highly recommend him! Thank you Chris!
Response from the owner:Chris is a great employee and an expert tree climber. We are glad he is part of the CS team. He is also our #1 cat rescuer. Happy he could run out there on a Sunday to help you guys out!
Great communication and excellent work!
Response from the owner:Thanks for taking the time to leave the feedback. Let me know if you ever need any more help. -Steven
Steve, Jodie and all the staff were great to work with. They did a thorough job and made sure any questions I had were answered and that I was satisfied with the work before they left. They cleaned up and hauled everything away and were very polite throughout the work. I will definitely have them back yearly for pruning.
Response from the owner:Great to hear the positive feedback. Thank you for the glowing review! I am always happy to drop by again any time to take a look at the trees. -Steven