FAQS

Frequently Asked Questions About Our Tree Services

DO I NEED TO BE HOME FOR THE ESTIMATE OR TREE WORK?

Since many homeowners are at work during the day, we often provide our services without the customer being present.

IS THERE A BEST TIME OF YEAR FOR TREES TO BE PRUNED?

Pruning can be done any time of the year as long as no more than 25% of the living crown is being removed at one time.

HOW MUCH DO YOUR TREE SERVICES COST?

Each tree or group of trees is unique, so we price jobs by reviewing the accessibility of the tree, the size of the tree, the level of difficulty (are there power lines or other hazards involved), and the amount of work to be done on the tree.  Our estimator takes all of these factors into account when finalizing your proposal.  

IS CS TREE SERVICES INSURED?

Yes, CS Tree Services has General Liability and Workman’s Compensation policies of $2,000,000 and $1,000,000 respectively.  We also have an additional umbrella policy for expenses over those limits. These policies protect our customers and employees.  A copy of our insurance certificate is sent with each estimate we provide.

I THINK MY TREES AREN’T ACCESSIBLE BY A BUCKET TRUCK OR CRANE. CAN YOU STILL PROVIDE THE SERVICE?

Yes, the skill of the Arborist climber is one even a modern day tree company cannot function without.  We have multiple certified climbers on staff to deal with those “hard to get to” trees.  Valuable rigging techniques can also be utilized to make sure debris is lowered to the ground in a controlled manner.  Our estimator can advise you on the technical methods that can be used to access your trees. 

CAN YOU GIVE ME MULCH FROM MY TREES?

Absolutely, we generally chip into our trucks and then dump the chips wherever you request that is feasible.  Letting us know during the estimate process is nice but not necessary.  You can also request it on the day of the service. There is no added fee if you decide to keep your woodchips.

CAN I KEEP THE WOOD FROM MY TREES FOR FIREWOOD?

If you desire firewood to be left onsite we can do that.  Just let us know at the time the proposal is given so we can make a note of it. 

WHERE DOES THE WOOD GO?

It goes to one of these places: We leave the wood or wood chips with the customer by request, give it to a resident who has requested free wood chips, or the wood chips are sent to a biomass facility which burns the wood to produce energy.  Creating energy from waste wood such as this is a carbon-neutral method of energy production.

CAN I REQUEST FREE WOOD CHIPS IF I DON'T HAVE A TREE SERVICE DONE?

Yes. You can sign up on this GetChipDrop website and when a tree service is in your area with extra wood chips they will contact you for drop details. This will connect you not only to us but any other tree company who uses the site as a wood chip resource.

Awarded Consecutively
2008 – 2020

What Your Raleigh Neighbors Are Saying About Our Tree Service

Great to work with. Communication was prompt which is rare these days. Did a great job on our trees and will use them again.
Response from the owner:Thanks so much for the feedback. Glad we could get that taken care of for you guys! -Steven
Highly recommend! The crew did a fantastic job! They arrived on time (actually early), got to work and cleaned up!

They set the crane up in the front of the house and successfully removed a large tree from the back of the house. It was very impressive to watch the crew transport the tree over the house!
Response from the owner:Glad we could make that happen for you guys today. Sounds like you got to see the crew in action! Thanks for letting everybody know about your experience! -Steven
The crew did an amazing job removing and grinding our two massive Bradford pears. They operated really efficiently and did a good job coordinating traffic through our small road while they did their thing.
Response from the owner:Those stumps and roots were a challenge. I was glad we could take care of that for you guys. Just let me know if you ever need any more help and thanks again for your business! -Steven
We contacted them to trim and remove trees along our driveway. Excellent service and professionalism from first phone call to work completed. We highly recommend them.
Response from the owner:Thanks for the great review! If you guys ever need any more tree help, let me know. -Steven
Fantastic job, great value - I couldn't believe how many people they brought, how fast they worked. They checked in multiple times to make sure I didn't have any questions, to check on a few smaller trees to make sure what wanted, etc. I would highly recommend, and will use them for any future projects.
Response from the owner:I definitely appreciate the praise. I know the crew had a lot to do out there. Good luck with that backyard project, looked like a good one! Thanks again! -Steven
The CS Tree service removed a diseased sycamore tree from my fenced back yard and I was very pleased with the service. I received a prompt free estimate, the crew was skilled, the equipment was extraordinary, and overall the removal went perfectly. I recommend this company and would call them again if I needed tree services.
Response from the owner:Thank you for taking the time to write a review. I was glad we could get to your job so quickly. Thanks again for your business. -Steven
CS Tree service came promptly and gave a fair estimate; Even though we were a smallish job for them, they worked us into the schedule quickly and did a great job. Most importantly, they made sure we were happy with the work before they left. Very professional, great to work with!!
Response from the owner:Thanks so much for the review. Very happy you guys chose CS. Please let me know if you ever need any more help. -Steven
10/10 recommend CS Tree Service. The recommendation to use this service came from neighbors and we couldn't have made a better decision. We had a tough job that required a crane, extensive stump grinding, and maneuvering in a small city back yard. We appreciated the easy and fast scheduling, great communication, very fair pricing, honesty, and great work. Steve and his whole crew are great people and we are so pleased. Thank you for helping us!
Response from the owner:Your job was a challenge, especially that meandering Magnolia stump. Glad we finally got that taken care off for you. Thanks again for your business! -Steven